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[ About Us ][ History ][ International Agents ][ Sales Representatives ][ News/Press Releases ][ Policies ][ Warranty ]
COMPANY POLICY
QUALITY COMPONENTS Whatever you order, you'll receive more for your money from Forespar®. For example, we only use Spectra 12® composite line on our bridle and heavy duty vinyl on our lanyard wire, not the thin coated type made for sailmakers. Our castings are prime type 356 aluminum alloy, heat treated to a T-6 condition for strength and a higher coefficient of elongation. This means a reduction in brittleness without reducing the heat-treated strength.
With all our attention to quality production, it is common sense to practice good care and regular maintenance. Moving parts should be flushed with fresh water.
SUPERIOR ANODIZING The clear anodizing used on our tubing meets military specifications, which means approximately three times the coating thickness of "commercial" grade anodizing. Our end fittings, where corrosion resistance is particularly important, are carefully machined, extensively deburred and then finished with a high quality, hard-coat finish of 2 mil. minimum thickness anodizing. Our fittings are not dyed, painted, or stained to cover up lesser quality, and we invite you to compare Forespa® fittings with those of any other manufacturer.
ORDERING OPTIONS IMPORTANT —There are 3 distinct ways to order our spinnaker poles, reaching struts, jib booms, and downwind poles:
PACKAGING Every boom or strut is individually packaged in its own shipping container for maximum protection and a "new" look when it arrives at destination. Multi-packaged items are protected by individual polyethylene bags.
RETURNED MERCHANDISE No returns will be accepted without prior agreement from Forespar ® including instructions on method of shipment and return authorization number. Customized merchandise is not returnable. Any unused and undamaged merchandise accepted for return will be subject to a 20% return and handling charge.
REPAIRS Repairs necessary due to accident, misuse, or normal wear and tear, will be made at customer's request. Charges for such repairs will include published price of replacement parts and reasonable labor costs. All merchandise being returned for repair must be shipped prepaid and include return address and repair instructions. Return authorization required.
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