We are pleased to announce that Charlene Norris has joined the Forespar Sales Team as our Customer Service and Sales Assistant for the Company, beginning October 2017. Her role is to assist with OEM orders and issues, become the liaison between the department and Field Sales Representatives, and to help with the overall administrative operations with the Sales and Customer Service areas.
For Our Sales team members in the field, Charlene’s primary goal is to answer questions, meet the needs of and make life easier and better for you and for our customers. Sales and purchase orders will continue to be processed in the normal way with Linda and Randy on the Sales Desk. If you have any additional administrative needs for yourself or for your customers, let Charlene know.
Charlene has a broad background and comes to us with more than 30 years of administrative and customer service experience in a variety of industries. She is technologically savvy and understands the importance of communication within the team and with Field Sales Representatives, the Sales Department, and our Customers. Charlene’s modus operandi is “See it through to the end, no matter what obstacles may come my way.”
Many of you may already know Charlene, as she has been working closely with Bill Hanna, David Levesque, and Randy Risvold for several months. Going forward, if you have questions about New Customer Setups, Service Issues, Information Requests, Literature & Sample Requests, Show Support, Account History, YTD/PYTD Sales Numbers, Sales Trends, Outstanding Invoices, Commissions and all follow-up, please contact Charlene at: 949.858.8820 ext: 107 or email: CharleneN@forespar.com.